Shipping policy

Where we ship. We ship across India through our courier partners.

 

Dispatch time. Orders are packed and dispatched within 1 to 2 working days of payment confirmation.

 

Delivery time. Because eau de parfum is transported by surface couriers as per transport regulations for alcohol based products, delivery typically takes 3 to 7 working days after dispatch depending on your location. Metro addresses in Maharashtra usually arrive sooner.

 

Shipping charges. Displayed at checkout. Orders above the free shipping threshold shown on our website ship free.

 

Tracking. You will receive a tracking link by SMS or email as soon as your order is dispatched. For any delivery queries, contact wecare@keiiarra.com or +919152901573

 with your order number.

Cash on Delivery. COD is available on eligible orders; any COD handling fee is shown at checkout before you place the order.

Delays. Courier delays due to weather, strikes or regional restrictions are outside our control, but we will actively follow up on any delayed shipment you report to us.